Terms of Service

1. Contracting Party and Scope

The contracting party is Andre Vornholt, doing business as 'ProsaBridge' (sole proprietorship), Schlehenweg 8, 73230 Kirchheim unter Teck, Germany. As this is a sole proprietorship, no commercial register entry exists.

These Terms govern the use of the entire ProsaBridge platform, including the website, the Microsoft Word add-in, the cloud backend, and all related translation services.

Any conflicting or supplementary terms of the customer shall apply only if ProsaBridge expressly agrees to them in text form. Individually negotiated agreements between the parties shall prevail over these Terms in case of conflict.

2. Business Customers Only

ProsaBridge is offered exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code, legal entities under public law, or special funds under public law. Consumers within the meaning of Section 13 of the German Civil Code are excluded from use.

The customer warrants that it uses ProsaBridge solely in the course of its commercial or professional activity.

3. Subject Matter of the Contract

ProsaBridge provides an AI-assisted translation platform for business customers. The service scope may include the website, the Microsoft Word add-in, the cloud backend, the processing of uploaded manuscripts, glossaries, reference data, and the generation of machine-assisted translations.

ProsaBridge provides an AI assistance system and does not owe any specific error-free, publication-ready, or commercially successful result.

4. Pilot Program, Demos, and Non-Binding Inquiries

Registration for the pilot program, initial inquiries, and demos are non-binding and free of charge.

Chargeable translation services in the form of word-credit packages become payable only after an explicit booking and invoicing.

5. Formation of Contract

The contract is formed when the customer accepts the offer issued by ProsaBridge, usually in the form of an invoice for word credits, either by receipt of payment or by an explicit written confirmation by email.

Submitting a pilot request, scheduling a demo, or engaging in other pre-contractual communication does not by itself create a paid contract.

6. Prices, Payment, and Taxes

Prepayment applies without exception. Services are purchased through prepaid word credits.

All prices are net prices. For customers located in Germany, statutory VAT in the applicable amount, currently 19 percent, will be added.

For customers established elsewhere in the European Union who provide a valid VAT ID, the reverse-charge mechanism applies. In that case, the customer is responsible for VAT under the applicable tax rules.

7. Word Credits

Purchased word credits remain valid for an unlimited period until fully used.

Word credits are bound to the respective business account or tenant. They are not transferable to third parties and cannot be paid out in cash or refunded.

8. Permitted Use of the Platform

The customer may use ProsaBridge solely for its own business purposes within the agreed service scope.

ProsaBridge grants the customer, for the duration of the contract, a simple, non-exclusive, non-transferable, and non-sublicensable right to use the ProsaBridge platform and the Word add-in as intended. Reverse engineering of the software or automated extraction of data (scraping) is prohibited.

The customer must protect credentials, interfaces, and technical access points against unauthorized use and refrain from any abusive use of the platform.

9. Rights in Manuscripts and Translations

ProsaBridge claims no copyright or usage rights in the uploaded original manuscripts or in the generated translations.

All rights in the output, meaning the generated translation, transfer fully, exclusively, and without restriction to the customer upon creation.

10. Customer Obligations and Indemnity

The customer warrants that it holds all required copyrights, usage rights, and exploitation rights in the uploaded manuscripts. This expressly includes the license rights for specific copyrighted Bible translations that the customer uploads or requests in ProsaBridge as reference material.

The customer is solely responsible for the legality of uploaded content and for compliance with all applicable data protection, copyright, licensing, and other legal requirements.

The customer shall indemnify and hold harmless ProsaBridge from all third-party claims, including reasonable legal defense costs, arising from a breach of these obligations.

Transparency Obligations (EU AI Act): The customer (publisher) is hereby informed that translations produced by ProsaBridge constitute AI-generated content within the meaning of Art. 50 of the European AI Regulation (EU AI Act). The customer is solely responsible for independently verifying and fulfilling any statutory labeling and transparency obligations toward end readers (e.g. by including a notice in the imprint of the published work).

11. Availability and Support

ProsaBridge aims for the highest possible platform availability on a best-effort basis but does not provide guaranteed service level agreements or uptime guarantees.

Support is provided during usual business hours on business days as promptly as possible, without fixed response times or remediation deadlines.

ProsaBridge shall not be liable for downtime or delays caused by force majeure (e.g. natural disasters, pandemics, strikes) or by disruptions at third-party providers (e.g. outages of AI APIs such as OpenAI or hosting providers) that are outside ProsaBridge's sphere of control.

12. Data Minimization and Deletion

In line with data minimization and a zero-data-retention approach, uploaded manuscripts and generated translations are deleted completely and irreversibly from ProsaBridge servers no later than 14 days after completion of the translation process.

This does not affect account metadata, invoices, or other information subject to statutory retention periods or other mandatory legal obligations.

13. Confidentiality (Non-Disclosure)

ProsaBridge undertakes to treat all manuscripts, glossaries, and business information uploaded by the customer as strictly confidential and not to disclose them to unauthorized third parties. This confidentiality obligation shall continue to apply after termination of the contractual relationship. This does not apply to information that is publicly known or that must be disclosed due to legal obligations. Any technically necessary transfer of text fragments to AI interfaces (such as Microsoft Azure/OpenAI) takes place exclusively under zero-data-retention conditions, so that no permanent storage or training of AI models with the confidential data takes place there either.

14. Suspension and Extraordinary Termination

In the event of serious breaches of these Terms, legal violations, security risks, or abusive use, ProsaBridge reserves the right to suspend the customer's account with immediate effect or terminate the contractual relationship for cause.

In such a case, any remaining credits shall expire without compensation.

15. Liability and Responsibility for Output

ProsaBridge has unlimited liability for intent and gross negligence, as well as for damages resulting from injury to life, body, or health and under the German Product Liability Act.

Otherwise, to the extent permitted by law, ProsaBridge provides an AI assistance system and shall not be liable for translation errors, layout shifts, or resulting consequential damages. Final editorial approval, review for theological, factual, and linguistic correctness, and responsibility for the published work remain solely with the customer.

16. Amendments to These Terms

ProsaBridge reserves the right to amend these Terms at any time with effect for the future. Changes will be communicated to the customer by email no later than four weeks before they take effect. If the customer does not object to the changes within four weeks after receipt of the notice, the amended Terms shall be deemed accepted. ProsaBridge will specifically draw attention in the notice of amendment to the customer's right to object and to the legal consequences of silence.

17. Governing Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.

The exclusive place of jurisdiction for all disputes arising out of or in connection with this contract shall be Kirchheim unter Teck, provided the customer is a merchant.

18. Prevailing Language

These Terms are provided in German and English.

In the event of deviations, contradictions, or questions of interpretation, the German version shall prevail and be legally binding.